Welcome to Al Hadi Fragrances. These Terms and Conditions govern your use of our website and the purchase and use of our products. By accessing or using our website, you agree to comply with these terms. If you do not agree with any part of these terms, please refrain from using our website.

1. Website Use

a. Eligibility: You must be at least 18 years old or the legal age of majority in your jurisdiction to use our website or make purchases. By using our website, you confirm that you meet these eligibility requirements.

b. Account Creation: To access certain features or make purchases, you may need to create an account. You are responsible for maintaining the confidentiality of your account information, including your username and password, and for all activities that occur under your account.

c. Accuracy of Information: You agree to provide accurate, current, and complete information when using our website, including when making a purchase. We reserve the right to refuse or cancel any order if the information provided is inaccurate or incomplete.

d. Prohibited Activities: You agree not to engage in any activity that may disrupt or interfere with the proper functioning of our website. This includes but is not limited to transmitting viruses, spamming, or attempting to gain unauthorized access to our systems.

2. Product Information and Pricing

a. Product Descriptions: We make every effort to provide accurate and detailed product descriptions on our website. However, we do not warrant that the descriptions or other content on our website are error-free, complete, or current. If you find any discrepancies or have questions about a product, please contact our customer support team.

b. Pricing: All prices listed on our website are in the specified currency and are subject to change without notice. We strive to ensure accurate pricing, but errors may occur. In the event of a pricing error, we reserve the right to cancel or refuse any orders placed at the incorrect price.

c. Availability: Product availability is subject to change. We cannot guarantee that all products will be in stock at all times. In the event that a product is unavailable after you place an order, we will notify you and provide options for a refund or alternative product.

3. Order Processing and Payment

a. Order Confirmation: After placing an order, you will receive an order confirmation email. This email serves as acknowledgment of your order and does not guarantee acceptance or shipment of the order.

b. Payment: Payment for orders must be made using the accepted payment methods specified on our website. We utilize secure third-party payment gateways to process payments, and we do not store your payment information.

c. Order Acceptance: We reserve the right to accept or decline any order at our discretion. We may require additional verification or information before accepting an order. If we cancel an order, we will notify you and provide a refund.

4. Shipping and Returns

a. Shipping: We offer shipping services to specified locations. Shipping fees and estimated delivery times are provided during the checkout process. Please refer to our Shipping Policy for more information.

b. Returns: We want you to be completely satisfied with your purchase. If you are not satisfied with a product, you may be eligible for a return or exchange according to our Return Policy. Please review the policy for detailed instructions on how to initiate a return.

5. Intellectual Property

a. Ownership: All content on our website, including text, images, logos, and trademarks, is the property of Al Hadi Fragrances or its licensors and is protected by copyright and other intellectual property laws. You may not use, reproduce, distribute, or modify any content without our prior written consent.

6. Disclaimer of Warranties

a. Our website and products are provided on an “as is” and “as available” basis. We do not make any warranties or representations, express or implied, regarding the accuracy, reliability, or completeness of our website or the products offered.

b. We disclaim all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from a course of dealing or usage of trade.

7. Limitation of Liability

a. To the extent permitted by applicable laws, Al Hadi Fragrances and its affiliates, directors, officers, employees, agents, and suppliers shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or the purchase and use of our products.

b. In no event shall our total liability exceed the amount paid by you for the product(s) in question.

8. Governing Law and Jurisdiction

a. These Terms and Conditions shall be governed by and construed in accordance with the laws of [Jurisdiction]. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of [Jurisdiction].

9. Amendments

a. We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our website following the posting of changes constitutes your acceptance of such changes.

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Email: info@alhadifragrances.com

Contact: +92 317 2998394